Call Us
+91 95220 90017
Mail Us
info@theachieversawardcouncil.com
+91 95220 90017
theachieversawardcouncil@gmail.com

Refund & Cancellation Policy

The Achievers Award Council (TAAC)

1

Nomination Fees

All nomination fees are non-refundable.

Once a nomination is submitted and the fee is paid, it is considered earned by TAAC to cover:

  • Administrative processing costs
  • Evaluation and review procedures
  • Technical support and system maintenance
  • Initial screening and verification processes
Important:

Nomination fees are charged per submission and are not transferable to other nominations or future award cycles. Each nomination undergoes immediate processing upon submission.

2

Award Registration Fees

Award registration fees are also non-refundable.

If you've registered for an award and need to cancel, please contact us immediately. We'll provide guidance on the next steps, which may include:

Contact Our Team

Reach out to us as soon as possible with your registration details

Review Options

We'll discuss available alternatives based on your situation

Case-Specific Guidance

Receive personalized advice for your specific circumstances

Note: Registration fees cover ceremony preparations, award materials, administrative coordination, and event planning that begins immediately upon registration.

3

Exceptions & Special Circumstances

TAAC understands that exceptional circumstances may arise. We may consider a refund or partial refund in the following cases:

Scenario Consideration Documentation Required
Duplicate Payment Full refund of duplicate amount Transaction receipts, bank statements
Technical Error (Our System) Full refund or re-processing Error screenshots, transaction IDs
Medical Emergency Case-by-case review Medical certificate, doctor's note
Bereavement Case-by-case review Supporting documentation
Force Majeure Events Rescheduling or credit options Event-specific evidence

How to Request an Exception:

  1. Contact us within 7 days of the payment date
  2. Provide detailed explanation of your circumstances
  3. Submit supporting documentation
  4. Allow 10-15 business days for review
Review Process:

All exception requests are reviewed by our Refund Committee. Decisions are final and communicated in writing within 15 business days of receiving complete documentation.

4

Payment Processing & Security

All payments are processed securely through our website using industry-standard encryption and security measures:

  • SSL/TLS encryption for all transactions
  • PCI-DSS compliant payment gateway
  • Secure tokenization for card information
  • Regular security audits and monitoring
  • Fraud detection and prevention systems

100% Secure Payments

Payment Issues & Disputes

If you experience any issues with payment processing, please:

Immediate Steps
  • Do not attempt the payment again immediately
  • Check your bank/payment account for any holds
  • Take screenshots of any error messages
  • Note the transaction ID if available
Contact Us
  • Email: payments@TAACouncil.org
  • Phone: [Payment Support Number]
  • Include: Your name, email, and transaction details
  • Response time: Within 24-48 business hours

Need Assistance?

Our support team is here to help you with any questions about our refund policy or payment issues.

Email Support

info@theachieversawardcouncil.com

For payment-related queries
Phone Support

+91 98212 85969

Mon-Fri, 9 AM - 6 PM
Live Chat

Available on website

During business hours

Response Time: We aim to respond to all inquiries within 24-48 business hours.

This refund policy was last updated on January 15, 2026 and is effective immediately.

TAAC reserves the right to modify this policy at any time. Changes will be posted on this page with updated effective dates.